Frequently Asked Questions- General

The Holly Campground standard cancellation policy:
PLEASE READ BEFORE BOOKING. Thank You.

All reservations must be paid in full at time of reservation. A confirmation will be sent to the email address you provided when making the reservation. By completing your reservation you are agreeing to abide by The Holly Campground cancellation policy and all campground guidelines during your stay.

NEED TO CANCEL? If you need to cancel your reservation, please cancel in your reservation portal located in your confirmation email before the deadlines listed below to receive a refund minus the 20% cancellation fee. (If your reservation was made prior to March 15th, 2023 please send us an email at HollyCampground@acampfire.com to cancel). Texts, DMs, and Postal Notification of cancellations are NOT acceptable. You will receive an email cancellation confirmation within 48-72 hours of initial request. 

Please note reservation payments made after the following deadlines are non-refundable and the entire payment will be forfeited. Cancellations made after the following deadlines will result in entire payment beings forfeited:

• All Reservations: Confirmation of cancellation by 3pm 14 days prior to your scheduled arrival will receive a refund less a 20% cancellation fee.
• HOLIDAYS AND SPECIAL EVENTS: Confirmation of cancellation by 3pm 90 days prior to scheduled arrival will receive a refund less a 20% cancellation fee.A no-show will be treated as a cancellation outside the above guidelines. If you will be arriving after 11:59 pm please notify the campground ahead of time. Failure to notify the campground could result in your site no longer being available.

NEED TO MAKE A CHANGE? If you need to change your reservation dates or accommodation type please email the requested change(s) to HollyCampground@acampfire.com (additional processing fees may apply). Reservation dates cannot be moved if outside of the cancellation period listed above. Price reduction in accommodation types will not be honored to reservation(s) changed outside of the cancellation period.

If you have booked with Weather Guarantee By Sensible Weather, you will need to update/cancel your reservation information with them directly.

Sensible Weather Contact Info:
Email: support@sensibleweather.com
Phone: +1 (424) 367 1964​ 

The Weather Guarantee is offered through Sensible Weather; if you have cancelled your reservation with us or changed your reservation dates, you will need to reach out directly to Sensible Weather to cancel or update your reservation information. 

Sensible Weather Contact Info:
Email: support@sensibleweather.com
Phone: +1 (424) 367 1964​

Campsites:

• Check In is at 3 PM each day. Check Out is 12 PM (noon).
• If you desire additional time, we may be able to accommodate (fees apply) depending on availability.
  
  

Lodging:

• Check In is at 3 PM each day. Check Out is 11 AM.
• If you desire additional time, we may be able to accommodate (fees apply) depending on availability.
• Upon checkout, please lock the door, and bring the key to the office. A fee of $25 for un-returned keys applies.

Quiet Time is 11 PM—8 AM. All campers should return to their site by 11 PM and all daily visitors/guests are required to leave by 10 PM. All children must return to their sites by 10 PM unless accompanied by their parent or guardian.  Activities and volume settings must be contained within your site at all times. All guests deserve the right to peace and quiet within their campsites. Our quiet hours are strictly enforced. ​

Michigan is a smoke free state which requires all smokers to remain 50' away from any building. Michigan views vaping under the same laws as smoking. All buildings at The Holly Campground are NON-SMOKING. All lodging is NON-SMOKING. Deep cleaning and fumigation charges will apply for all smoking in non-smoking areas and buildings.

Facilities in this park are for use by registered guests only. Visitors are required to register and pay day use fees at the office before entering the park and must sign an agreement to abide by and be subject to park guidelines upon admittance. All visitors must leave the park by 10PM, unless registered as an overnight guest. Please register overnight guests by 8 PM in the office. Passes are required to be visibly displayed on dash at all times for security purposes.

If you need to change your reservation dates or accommodation type please email the requested change(s) to HollyCampground@acampfire.com (additional processing fees may apply). Reservation dates cannot be moved if outside of the cancellation period listed above. Price reduction in accommodation types will not be honored to reservation(s) changed outside of the cancellation period.

We love them when leashed and picked up after! They must be accompanied by their master when outside. Pets can not disturb others so please control their barking or meowing accordingly! No aggressive dogs allowed. We have a 3 pet maximum for all sites and cabins. Designated lodges are pet friendly additional charges apply. 

We allow only one recreational vehicle (RV) OR tent and one vehicle per camping site. 

No. All outside firewood is prohibited due to spread of disease. Certified firewood can be purchased at the Campground Store. Any outside wood must be abandoned prior to entry (inquire at store for assistance). Violation will result in a $150 fine by local authorities or Campground Security. - We have lost an additional 20 trees this 2023 season due to the spread of disease brought in by outside firewood. Help us preserve our trees!

Yes! We have a long-term program for monthly and seasonal stays. Get more information here!